fresh squeezed thoughts…

Thanks to all of you, 502 Media Group has had an astounding 2009. In these short twelve months, we have expanded our staff, offices, and client list more than we ever would have hoped. As 2010 quickly approaches, we are preparing for even more growth!

We have began taking necessary steps to position ourselves as a regional provider of video and branding services to businesses, non-profits and individuals. We are excited to be in the initial phases of several new services that we hope will expand our business’s reach as well as help all of you accomplish your business goals!

One of the new services that we are very passionate about is Socialite.

The idea behind Socialite is simple: you are a busy business owner, and don’t have the time to spend hours marketing your services or products on websites like Facebook and Twitter. We hope that you are beginning to understand the power of social media sites like these and how they can help your business in unimaginable ways.

Other than a ‘comment box’ that often gets mistaken for a tiny trash receptacle, there has not been a way to dial in on what your customers think and say about your business. Socialite offers business owners a simply way to stay engaged with their online social media presence as well as “listen” to what customers are saying about the business itself.

Imagine the detrimental power of one bad customer experience in this age of instant communication. That customer immediately jumps onto Twitter and lets the world know that, “Dave’s Fish Shack has the worst crab cakes in town!” They also make sure to post it as their Facebook status and in a matter of a few seconds, that bad note about Dave’s Fish Shack has now spread to hundreds, if not thousands of people. Now if Dave is fortunate enough to be involved in social media, he can quickly contact that dissatisfied customer and try to rectify the situation therefore saving his businesses credibility. But if Dave missed the message…he probably won’t be selling too many crab cakes in the near future.

When it comes to buying and selling, people rely on referrals or a friend’s reviews 60% of the time!
Compare that to advertisement’s 16% of the time, and you can quickly realize the power of a service like Socialite.

We understand that you don’t have the time to monitor and remain engaged in your business’s social media affairs, so we handle it for you!

The service is still in development but please visit the Socialite Website to learn more. Also, please feel free to contact me directly with any questions. Mages.b@502mediagroup.com

This is just one of the many new things we have coming up for 2010, which is looking to be an exciting year for 502. We again would like to thank you all for your continued support. If not for our teriffic customers, none of this would have happened. Please stay tuned in with us and keep us in mind for all of your video, design, branding, and web needs.